You could selectively choose the fitted method to transfer at least 11 but up to 24 types of phone data. Thanks for updating a 4-star review for us and your recognition encourage us a lot! Glad to hear that Wutsapper (desktop version) helped you transfer the WhatsApp data instead.PhoneTrans provides 3 modes to help you breezily upgrade to a new phone with a seamless phone to phone data transfer, such as Quick Transfer, Phone Clone, and Phone Merge. Look forward to getting in touch with you sincerely. You are important to us, and we want to help as much as we're able to. We desperately hope to figure out this problem but we need to collect more details, could you please send us your contact email after getting a request from Trustpilot? Or we recommend you report the issue with more details at We'll put your case in the 1st priority and do the needful assistance for you ASAP. I understand it would be very frustrating when you were unable to transfer files from Android to your iPhone correctly. Reply from Wondershare MobileTrans Updated Jun 21, 2022 It is our ultimate pursuit that users can use our software happily! So I hope you will consider giving us a chance to investigate your issue and fix it, thanks again! Could you please explain the specific problems you are encountering? You may also drop an email with more details at We'll put your case in the 1st priority and do the needful assistance for you ASAP. We are eager to give you some professional instructions or suggestions, however, the current information is too limited. Meanwhile, we are sad to know this software didn't work in the way you expected. To further clarify this matter, we need to get more details, and it would be helpful if you can send us the related website that indicates the fake Trustpilot score. Regarding your doubt about the rating in Trustpilot, it will fluctuate over time, so the rating you see on other pages may not be the same as the rating on the current Trustpilot. Wondershare value each customer's benefit and we are always doing our best to provides both LiveChat, Phone, and email support (7*24 hours customer service), you may contact us from the link below to reach us directly. We understand that it is very important for users to get help timely when he/she has trouble using the product. Firstly, I'd like to present our deepest apologies for the inconvenience that happened on your end. Reply from Wondershare MobileTrans Updated Sep 5, 2022 Would you please kindly send us the required information for further analysis? If we are unable to solve it, we'll process a refund as request. Knowing you were encountering a problem during using the product, we desperately hope to fix it, and this is the reason our support invite you to provide more details (like a screenshot showing the problem and log files, etc.) for troubleshooting, and this was also the reason we didn't process a refund for you in the first place. We accept a refund request if the customer encounters a technical issue that is unable to be solved within 7 days. For your case, please allow us to explain it in more detail and see how we could assist you further. Wondershare values each customer's benefits and we'll do our best to help you out. Sadly to hear that you were unable to transfer WhatsApp data in a normal way. Reply from Wondershare MobileTrans Updated Feb 3, 2023 Our senior support will look into this matter further and keep you updated via email as earlier as possible, please keep an eye on it. Thank you for giving Wondershare enough trust to investigate your issue further. You are important to us and we want to help you as best we can. If we are unable to solve it, we'll process a full refund to take care of your benefit. Would you please send us your contact email after receiving an invitation from Trustpilot? Our tech team will further investigate it and provide a solution for you as soon as possible. It sounds unusual for MobileTrans to work in that way, and we are eager to help you solve this problem but need to get more information. I understand your feeling, and it would be very depressing if you are unable to be recognized as a full version and connect devices correctly after purchase. Firstly, We'd like to present our deepest apologies for the inconvenience that happened on your end. Reply from Wondershare MobileTrans Updated Jan 4, 2023
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